Does AppleCare Cover Cracked Screen? Repair And Replacement Of iPhone Screen

Accidents happen! And there are many ways you can crack your iPhone screen other than your toddler just dropping it on the floor. It doesn’t matter how careful you are; you can easily crack your screen anytime, any day. 

Most of us have been there. You are innocently tapping your iPhone, and it slides through your hands, down on the floor, shattering the screen. And you are torn between buying a new iPhone or getting the screen fixed.

The glass used on iPhones screen is very brittle, thin, and slender; for this reason, when dropped, they tend to break easily.  

Luckily for iPhones users, they have the AppleCare and AppleCare+ plans, which are protection platforms for all Apple products. 

With an Apple product, you get to enjoy 3 months of free technical support and one- year warranty. 

Understandably, it is not yet clear to many iPhone users what AppleCare can cover and what it can’t. 

This is because such protection plans are not openly stated. For instance, here is one question that muddles many iPhone users.

Does AppleCare cover cracked screen?

The straightforward answer is no. AppleCare does not cover accidental damages such as cracked screens that are consumer-related. 

In addition, all the Apple devices that are not covered by AppleCare+, regardless if the AppleCare plan covers them, are subjected to non-AppleCare+ fees.

How Does AppleCare Work?

Simply put, AppleCare works like automotive insurance, where you pay beforehand for extended coverage then finance deductible when required.

The plan only covers manufacturer-related defects such as dents and dead pixels. Consumer-related damages such as illegal software manipulation, accidental damage, or unauthorized repair are not covered.

You can choose to either mail in your phone for repairs or visit any Apple store or Apple-authorized services providers to fix your screen. 

It is also important to note that your phone needs to be updated to the latest software version available before receiving any services. 

You can purchase an AppleCare protection plan at Apple Online Store or any other Apple-authorized services provider.

And yes, the AppleCare protection plan can be transferred from one person to another. If you happen to give your Apple product away, you can also transfer the ownership of the plan to that individual. 

The protection plan for Mac, Apple Tv, and iPod provide worldwide repair coverage, although the services are restrained by the options available in that particular country. 

The response time, services option, and availability of spare parts vary depending on the country.

How To Purchase AppleCare Protection Plan 

The plan can be offered at the time of purchasing your iPhone from the Apple website and its stores. Also, you can add it later after purchasing your product. 

Before purchasing your AppleCare plan, your iPhone needs to be in normal working condition and not damaged in any way. To buy coverage for your Apple product, follow the following steps.


  1. Go to Apple’s add AppleCare website.
  2. Sign in using your Apple ID or select iPhone and enter your serial number.
  3. Follow the displayed instruction to purchase the AppleCare plan.

By phone

  1. Contact Apple support using this number 800.275.2273 (800.APL.CARE)
  2. You will need to have proof of purchase available.
  3. Then ask the support team member assigned to you to add AppleCare to your iPhone.
  4. A remote diagnostic will be needed afterward.

On your phone

  1. Open Settings on your Apple device
  2. Then go to General
  3. Choose About
  4. Click ‘AppleCare+ Coverage Available’


You can also visit an Apple store or authorized dealers to purchase your AppleCare plan. A complete visual inspection of the iPhone and proof of purchase will be needed.

Initiating Repair Services Under AppleCare Protection Plan

The repair will be done by authorized technicians from Apple using genuine Apple parts. If your Apple device is eligible for the repairs, there are three ways you can initiate the repairs. 

  1. DIY service – you can contact the Apple team, and they will be able to send you whatever you need to fix your own product.
  2. Onsite service – you can contact the Apple support team, and they will arrange for an Apple-authorized technician to come and fix your apple product at no additional charge.
  3. Carry-in service – another option is to walk into any Apple authorized service provider with your Apple product for repair. 

Protecting The Screen Of Your iPhone

The screen is the most at-risk part of any smartphone. It can easily be scratched or shattered if carelessly handled.

Research conducted showed that close to 30% of iPhone users destroy their phones by smashing their screens. 

Here is a guide to help you keep the screen of your iPhone safe and avoid paying that extra charge for the repair.

1. Use a glass screen protector

Using a screen protector is one of the most effective ways of safeguarding the screen of your iPhone. They protect the screen of your phone from scratches and cracks. 

You will find two types of screen protectors on the market; those made out of plastic and those made of tempered.

Both work by absorbing the shock when the phone hits the ground. This means that the screen protector will have to crack first before the actual screen cracks. 

While protectors made of tempered glass tend to be expensive, they are easy to apply and durable. 

2. Clean your screen using anti-bacterial sprays

Don’t mistake screen protection with just preventing scratches and cracks; it goes beyond that. Getting rid of microbial on your iPhone’s screen also constitutes screen protection. 

The screen is the most touched part of your phone; this makes it prone to microbes which could cause health complications.

Luckily nano-tech spray like Crystalusion is available on the market to help you safely clean your iPhone screen and get rid of all the bacteria and microbes.

3. Choose the right case

There are plenty of phone cases on the market designed for different iPhone models. These cases are designed with front covers called flip. Choosing the right case that fits your lifestyle can make all the difference. 

If you have an energetic lifestyle, you should consider getting a thick case that will provide excellent drop protection.

AppleCare Deals On iPhones

Below is a breakdown of AppleCare deals summarized for your easy understanding.

iPhone 8 Plus iPhone 7 Plus

Standard AppleCare+ protection plan costs $ 149 and $ 249 including loss and theft cover. 

iPhone 8 and iPhone 7

Standard AppleCare+ protection plan costs $ 129 and $ 199 including loss and theft cover. 

iPhone XR

Standard AppleCare+ protection plan costs $ 149 and $ 219 including loss and theft cover. 

iPhone XS and iPhone XS Max

Standard AppleCare+ protection plan costs $ 199 and $ 269 including loss and theft cover. 

iPhone 11 Pro Max  and iPhone 11 Pro

Standard AppleCare+ protection plan costs $ 199 and $ 269 including loss and theft cover. 

iPhone SE

Standard AppleCare+ protection plan costs $ 79 and $ 149 including loss and theft cover. 

iPhone 12 Pro Max  and iPhone 12 Pro

Standard AppleCare+ protection plan costs $ 199 and $ 269 including loss and theft cover. 

iPhone 11

Standard AppleCare+ protection plan costs $ 149 and $ 219 including loss and theft cover. 

iPhone 12 and iPhone 12 mini

Standard AppleCare+ protection plan costs $ 149 and $ 219 including loss and theft cover. 


1. Does AppleCare cover loss or theft?

No, AppleCare does not cover loss or theft, but there is a dedicated AppleCare+ plan that covers loss, accidental damage, or theft. This plan only carter for two incidents. 

2. Can I buy AppleCare+ for my refurbished iPhone? 

Yes! There is a variety of refurbished Apple products on the market. You can buy them from their website or authorized dealers, and something to smile about is that such products also come with one year warranty and an option to purchase an AppleCare+ plan just as new products. 

3. Can one cancel an AppleCare+ plan?

You can cancel your AppleCare+ plan anytime you want but the sooner, the better. If you do so within the first 30 days of purchase, you will be refunded your money minus any fees of any services rendered to you. 

If you cancel after the 30 days are over, you will receive a dole-out refund, minus 10% of the prorated refund, minus any services.  

4. Is the AppleCare+ plan only for United States citizens?

No, the Apple protection plan, both the AppleCare+ and AppleCare offer global coverage to all their customers. Although options available in terms of services offered may vary from country to country.

5. Is there an option to pay for AppleCare+ in monthly installments?

Yes, you now don’t have to pay upfront for the AppleCare+ plan. Apple now has an option that allows you to pay monthly installments over a 24 months period.  The price differs depending on the type of AppleCare+ protection plan you have chosen.


As seen from the article, AppleCare does not cover accidental damages. If you are an iPhone user who wants to play safe, you are advised to AppleCare+ protection plan. 

With such a plan, accidental damages on your screen can be fixed with a small service fee. But don’t be happy just yet; you are only allowed 2 accidental damage replacements. 

For those using the AppleCare protection plan, you get the out-of-warranty replacement with a minimum fee starting at $ 219. 

You May Like These Articles As Well:

What Is Hard-wired Internet Connection? The Perfect Internet

Is My Switch Hackable? Find The Best Answer

David Huner
David Huner
David Huner is a tech lover who loves to use latest technologies and share his thoughts with others. He was graduated from The University of Phoenix and writing on different topics has become a passion for him since his University life.

More from author


Please enter your comment!
Please enter your name here

Related posts


Latest posts

Were Dresses Made For Men? A Historical Exploration Of Gendered Fashion 

The notion that dresses are exclusively designed for women is deeply ingrained in contemporary society. However, delving into the annals of history reveals a...

What Is A Jumper Clothes? A Comprehensive Style Guide 

Jumper clothes, a staple in the realm of fashion, have transcended generations and remain a versatile and beloved wardrobe choice. These one-piece wonders, often...

How Much Are Eggs At Costco? A Shopper’s Guide To Costco Egg Prices 

The quest for affordable and high-quality groceries is a pursuit shared by many, and for those in the know, Costco has become a go-to...

Want to stay up to date with the latest news?

We would love to hear from you! Please fill in your details and we will stay in touch. It's that simple!